First Quarter 2012 Tax Calendar

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None of us like dealing with tax issues let alone paying them but we have to so might as well get on with it! Optical business owners should have already provided employees with their copies of Form W-2 for 2011. Here are some other important dates for the first quarter 2012 Tax Calendar: February 28: The government’s copy of Form 1099 series … [Read more...]

Goal Setting For A New Office And Old Office

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We recently received this email from a new eye doctor:  We applaud her for asking this important question as a budding entrepreneur. 'I recently opened my private practice and I having a tough time setting production goals for myself and team members. Do you have any suggestions on how to go about this?' Setting up goals is important for any … [Read more...]

Delivering A Great New Employee Experience

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"A thousand words will not leave so deep an impression as one deed."  - Henrik Ibsen A new employee's first few days on the job has a big impact on how fast he/she ramps-up to meeting and exceeding your expectations.  I'm the first to admit that I've had more than my share of new employees whose first days were less than stellar. I … [Read more...]

$10,000 Of Eyewear Stolen: BeEyeware

Man Steals Dozens Of Eyeglasses Worth $10k WTAE Pittsburgh Surveillance video from the Eyetique eyeglass store in Shadyside shows a man grabbing several frames from the shelves. The store was packed and employees .. Thieves set their sights on high-end eyewear - The Washington Post … [Read more...]

End Of Year Reminders And Save The Dates

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The year is ending quickly, and as we have been posting our TO Do Lists, I want to make sure before the YEAR ENDS, you don't forget! Review Tax Savings Equipment Purchases: Use it or lose it. Only four more weeks. If you were on the What You Measure Improves webinair a couple of weeks ago, you might have heard them mention 'Jay's Program' on … [Read more...]

The Value Of Liking Or Loving Your Job

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Another great weekly post from one of our favorites Doug Fleener. Please read through to the end, which has a great exercise in evalutating whether or not you Love or Like your job and better yet discover if others like or love and how it effects buying habits. "You can't deliver good service from unhappy employees."  - Tony Hsieh When the … [Read more...]

The Business Of Eyecare: How To Delegate

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If the one takeway from the Business of Eyecare was this gem on how and what to delegate, you saved yourself hours a day! How hours a day do you make decisions, do tasks that not only wear you down but others can do? It can be a heavy burden and the reality is many of those tasks/decision can be delegated to someone else. Steps To … [Read more...]

Pickles Glasses and Hearing Aids

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Pickles by Brian Crane provides opti-fun on a regular basis, today with their glasses and hearing aids. Earl and Opal provide can actually provide us with some insight into consumer behavior, make us laugh about their struggles with technology but on a more serious note if you want  professional insight on " a new consumer behavior mode and … [Read more...]

Who Is Your Mentor? Honor Your Mentors

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Steve Jobs was a shining example of a visionary, a mentor, a person who through sheer will and the force of his mind, changed an industry and created a new one. iMatters a optical recruiting company just posted an article on who is your mentor, and for those who have been lucky to have a mentor, please share your stories on this post. Click the … [Read more...]

The Business Of Eyecare; Building A Trust Based Practice

Trust

Several weeks ago, I had the fortune to attend The Business of Eyecare Event in San Diego, sponsored by The Hoya Free-Form Company produced by Cleinman Performance Partners (Al Cleinman) It was excellent. Even 'Mr B.' the most jaded optician I know came out of his rut and loved it. I came away with so many tips on running a business, got … [Read more...]

Layering Incentives: Give Your Employees Their Cake and Let Them Eat It, Too 

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In this article, I will discuss ways to provide rewards and incentives for each eye care staff member, to allow them to personally work toward goals, giving them both satisfaction in their accomplishments, as well as the knowledge that they are truly contributing to the betterment of the practice as a whole. The layering of this second tier of … [Read more...]

Incentive Programs-More Productivity For a Few Bucks

The Edge Tracks Performance By Staff

When I consult with eye care professionals, one of the questions I often find myself addressing is that of employee compensation for performance, or incentive based programs. The first thing management and owners need to realize is that the employee is just that: an employee. They are at work to be compensated, and the best and most loyal employees … [Read more...]

Overloaded And It Doesn’t Feel Good- or TMI

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We live in the information age. For many of us, even those who practically live on their computers, we live in the Too Much Information age. Let's review a few numbers here. There are on average 50 million Twitter tweets each and every day. That is about 600 per second. There are over 60 million status updates on Facebook every day, or roughly 700 … [Read more...]

Tuesday Tip Of The Day : Battery Check

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We in southern California, have natural disasters of course, but more in the line of earthquakes. The last time we had a major warning was the tsunami from Japan. My emergency response was a VG donut run  (by the beach) just in case they got swamped by incoming waves and how was I going to be able to cope without a VG fix? Well as most of the … [Read more...]

Top 7 Signs Your Employees Think You Are A Jerk

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I read this very interesting article from BNET  on being a jerk boss. I think I am very forunate to have had fairly decent bosses over the years. Q: Steve, I work for a guy who is just a jerk. He yells at employees all day long, fires people every week — seemingly to keep people on edge — never gives raises, etc. And the worst part is, I … [Read more...]