Photo:cheezburger.com
You would think that with 2 laptops, 2 phones and 1 camera, we would have been prepared for any eventuality. Who would have thought that all our technical devices would have ‘broken’ down at the same time- and we had no Plan B. Fortunately it wasn’t a disaster or life threatening- but it made me realize, we must be prepared for Plan B at all times.
Which brings up the question- do you have a Plan B? What are you going to do in worst case scenarios? Back up phone numbers for staff or doctors, generators for power outages, computer glitzes: do you have a spare up-to-date computer, are your staff cross trained, the list goes on and on.
Based upon our weekend at Vision Expo, we now have a Plan B- and will be following the following Tips for Worse Case Scenarios:
1.) Imagine every possible thing that could go wrong and and put in writing what to do. (Employee Manual and Disaster Preparation)
2.) Review all Plan B’s at least 2x per year.
3.) Put specific people in charge of certain areas- make it part of a job description (and write it down in employee manuals)
4.) Cross Train employees to take over responsibilities
5.) Be prepared by practice and or staff discussions.
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