The year is ending quickly, and as we have been posting our TO Do Lists, I want to make sure before the YEAR ENDS, you don't forget! Review Tax Savings Equipment Purchases: Use it or lose it. Only four more weeks. If you were on the What You Measure Improves webinair a couple of weeks ago, you might have heard them mention 'Jay's Program' on … [Read more...]
If the one takeway from the Business of Eyecare was this gem on how and what to delegate, you saved yourself hours a day! How hours a day do you make decisions, do tasks that not only wear you down but others can do? It can be a heavy burden and the reality is many of those tasks/decision can be delegated to someone else. Steps To … [Read more...]
Several weeks ago, I had the fortune to attend The Business of Eyecare Event in San Diego, sponsored by The Hoya Free-Form Company produced by Cleinman Performance Partners (Al Cleinman) It was excellent. Even 'Mr B.' the most jaded optician I know came out of his rut and loved it. I came away with so many tips on running a business, got … [Read more...]
In this article, I will discuss ways to provide rewards and incentives for each eye care staff member, to allow them to personally work toward goals, giving them both satisfaction in their accomplishments, as well as the knowledge that they are truly contributing to the betterment of the practice as a whole. The layering of this second tier of … [Read more...]
I read this very interesting article from BNET on being a jerk boss. I think I am very forunate to have had fairly decent bosses over the years. Q: Steve, I work for a guy who is just a jerk. He yells at employees all day long, fires people every week — seemingly to keep people on edge — never gives raises, etc. And the worst part is, I … [Read more...]
My husband manages a fast pitch travel team and recently dealt with unhappy parents. While the majority of the team believes in being competitive and playing hard, one parent feels that their child should be able to play all the positions. Their request was expressed as a sense of entitlement, full of frustration, and regardless of the child’s … [Read more...]
This video is working! Smile & Move™ is a great motto you and your team can use as a reminder to stay focused on the fundamentals of being valuable to each other at work. It's all about attitude and action. There are 5 ways to smile and 4 ways to move. Learn about each by visiting SmileAndMove.com or by picking up a copy of the … [Read more...]
We have all heard the phrase a company is only as good as its employees but often those employees are not giving their best because they are not appreciated or not well trained, any number of reasons. For employees to make a business successful they must be given the opportunity to give their best. A company that does this well is U.S. Vision - … [Read more...]
This year the world has seen their share of earthquakes, tsunamis, floods, tornadoes, snow, not counting personal crisis. Each is devastating, mentally, emotionally, physically and financially. Last week we had the opportunity to participate in a webinair by Doug Hepper of Vision-Ease Lens and from that I would like to share with our readers the … [Read more...]
Last week I was speaking with a friend of mine who runs 3 retail stores and due to employee time theft, they implemented a written policy on time theft. Most of the time theft is, checking Facebook, text messaging and surfing the web. The written policy is The only time they can make personal phone calls, text message or websurf is: 1st … [Read more...]
Mike Bellamo at OptiCote sent us this ad which haunted me for the last two weeks. How many things do we do on a daily basis that weigh in on time v.s money? The Time v.s Money dilemma makes many of our buying decisions, from whether or not we valet park to running all over town with coupons, to people you hire, to products you use at home and at … [Read more...]
Mike Karlsrud of 6 Calls led an interesting discussion at the recent Vision Council Executive Summit meeting. He started off our discussion asking as to consider the difference between Transactional Leadership and Transformational Leadership. Most leadership is transactional e.g workforce reduction to stay in business whereas Transformational is … [Read more...]
Doug Fleener from the Dynamic Experience Group had a great article on texting in the workplace. I thought it was excellent and brought up a lot of points. In fact, I have a texting, checking email policy in my own home when I am having a family event. Cell phones must be turned off. Do you have a cell phone policy in place? If so what is … [Read more...]
INFLUENCERS FULL VERSION from R+I creative on Vimeo. I thought this was a great video and am questioning our readers- Are you An Influencer? Who has influenced you and your business? What is an influencer? The capacity or power of persons or things to be a compelling force on or produce effects on the actions, behavior, opinions, etc., of … [Read more...]
A couple of weeks ago, Ira Haber from Europtics came to San Diego and both Shirley and I had the opportunity to spend time with both Ira and his wife, Marian. He is fun and funny, has more knowledge in his finger than I will have in my lifetime, he's irreverent, but most of all- he's smart, a brilliant businessman and he made me think. The exact … [Read more...]
Recent Comments