Comments on: Optical Measurements and Prescription Laws

By: Barry Santini

Barry Santini — Wed, 22 Jul 2009 21:03:00 +0000

No matter what a “consumer” says, Zenni eyewear is definately NOT comparable to what I do in my office every day.

Period.

Bring ‘em on!

Barry

By: Doctor R.

Doctor R. — Sun, 26 Apr 2009 02:25:05 +0000

We did free adjustments and small repairs for all comers for awhile. One practice was in a small university town where it was common for the students and others to purchase elsewhere and bring the unadjusted eyewear into us for initial adjustment. This became such a practice interuption we started charging an adjustment fee with ninety day free adjustment option. There was a small sign stating no responsibility for breakage of outside eyewear when adjusting, repairing and/or replacing lenses. The fees brought in enough to cover practice utilities.

By: Cathy

Cathy — Sat, 25 Apr 2009 15:52:38 +0000

That’s an interesting question- and one that started about 10 years ago and still hasn’t been resolved! I have been hearing more and more offices say they will start charging for adjustments. Pros and Cons to both- will you alienate your current customers? Will you alienate the walk in traffic?
That said- if you are getting more and more patients in, buying on line, post a sign, we cannot warrantee ‘ products bought elsewhere, and in lieu, taking the life of your products into your hands and state the charges. You can always waive the charges for people.
Or- in order to build a referral business- When the patient asks, How much do I owe you? you can say- It’s no charge, but we would really like it if you recommended us to your friends and family or send us a patient.
Thanks for your comment- it’s a very good and timely question.

By: Pat

Pat — Sat, 25 Apr 2009 00:53:04 +0000

When a person needs an adjustment and they did not buy the glasses from you, do you charge for this very important service? Maybe we should!

By: Doctor R.

Doctor R. — Fri, 24 Apr 2009 04:00:34 +0000

I have purchased eyewear online from Zinni optical for most reasonable prices. The frames are median quality and the lenses are superb. The noline lenses are quite good and easy to adapt to. The photochromic is excellent. The glasses check out perfectly. The primary problem for the layman is getting proper adjustment and alignment because the glasses arrive completely unadjusted. A decent pair of noline glasses can be had for as little as $42 and single vision for less than $20 delivered which is much less than the average $350 to $700 for a comparable noline pair purchased at most private practices or chain opticals.
This situation can become a problem for doctors and opticians.

By: LensChic

LensChic — Fri, 24 Apr 2009 03:10:05 +0000

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LensChic